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STORES
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Where is the nearest store?

Click here to find your nearest store.

As an alternative you can use our Lidl App with additional services.

Do you still need help? Click here to contact the Customer Service.

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Where can I find the opening hours of a store?

Click here to view the opening hours of our stores.

As an alternative you can use our Lidl App with additional services.

Do you still need help? Click here to contact the Customer Service.

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In which store can I find the bakery range?

We serve freshly baked products in all our stores.

Click here to find your nearest store.

As an alternative you can use our Lidl App with additional services.

Do you still need help? Click here to contact the Customer Service.

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Where can I find the telephone number of a store?

It is not possible to contact our stores directly, our staff are at the service of our customers and may be reached in the store.

For any request the Customer Service is at your disposal.

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How can I pay in the stores?

Lidl Malta stores accept the following forms of payment:
Cash
BOV Cashlink
HSBC Quickcash
APS Premier Card
Visa Electron
Visa
Mastercard
Maestro
V-Pay
Contactless payments

The advantage: you can pay large amounts of money without having cash with you.
Do you still need help? Click here to contact the Customer Service.

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The amount of my shopping was charged twice or I was charged with an uncorrect amount. What can I do?

In the eventuality that you were charged incorrectly, kindly return to the store from where you placed your purchase and ask to speak to the store manager. 

Products
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How can I find the manual for my item?

Click here to download the manual for all Lidl items.

Do you still need help? Click here to contact the Customer Service.

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I am not satisfied with the product. What can I do?

You can return a product to the same store from which you purchased the item within 3 months from the date of purchase. Computers and I-pads can be refunded within 10 days from the purchase date. You must show the receipt at the store in which you purchased the article and you will have it exchanged or refunded. The refund can be requested only at the store in which you purchased the product. Due to hygiene reasons we do not offer any returns on swimsuits and underwear products unless they are defective.

Do you still need help? Click here to contact the Customer Service.

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I would like to become a supplier. How can I present my range of products?

For NON FOOD items, you need to send the offer to: nonfood@lidl.it
In order for our office to evaluate your offer, it is necessary to specify:
- The company overview;
- The range of product you want to offer;
- The name of the Sales Manager and/or of the Owner;
- The phone number and the email address of the person incharged;
- If you are manufacturer or dealers;
- Any other large-scale retailers the company is a supplier for
We also remind you that it is not necessary to send samples

For FOOD items, you need to send the offer to: info@lidl.com.mt
In order for our office to evaluate your offer, it is necessary to specify:
- The company overview;
- The range of product you want to offer;
- The name of the Sales Manager and/or of the Owner;
- The phone number and the email address of the person incharged;
- If you are manufacturer or dealers;
- Any other large-scale retailers the company is a supplier for

Do you still need help? Click here to contact the Customer Service.

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What kind of quality and sustainability standards are Lidl products focused on?

We constantly monitor our products and our processes according to specific standards of safety and quality depending on the type of product.
Here you can check the certificates and the quality seals that distinguish our products.

Do you still need help? Click here to contact the Customer Service.

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Where can I find information regarding the ingredients of the products?

The ingredients of cosmetics and groceries are indicated on the package. Click here to view the ingredients of Lidl detergents and cleaning products. Click here for more information about our Lidl assortment.

Do you still need help? Click here to contact the Customer Service.

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I purchased a faulty product. What can I do?

Please contact the Customer Service or go to the store where you purchased the product with the copy of the receipt and the defective item.
Click here if you want to know more information about the after sale assistance and on the warranty of our products.

PROMOTIONS
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Where can I see the current offers?

Click here to see the current offers.

Download our Lidl App or sign up to the Lidl Newsletter to see the offers.

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How can I receive the leaflet?

The leaflets are distributed in the areas close to our stores. For further information please contact our Customer Service.

As an alternative you can use our Lidl App with additional services or click here to view the offers.

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I do not want to receive the leaflets. What can I do?

It is not possible to exclude the single address from the distribution area. Eventually you can indicate that you not want to receive advertising material on your letter box.

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Can I reserve promotional items?

Unfortunately it is not possible to reserve promotional items.

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How can I know in which shop can I find the articles that I need?

Unfortunately we do not have the possibility to track items available in individual stores in real time.

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How do the offers change?

Our food and non food offers start on Mondays and on Thursdays.
Furthermore, there are always thematic food weeks (French week, Asian week, ...). During Easter and Christmas time we also offer our Deluxe products. 

Download the Lidl App or subscribe to our newsletter, in order to be updated on our offers.

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When will the article be on offer again?

The promotional items are periodically on sale.
Download the Lidl App or subscribe to our newsletter, in order to be updated on our offers.

Newsletter
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I can't sign up to the newsletter.

When signing up for the newsletter please make sure that you have written your email address correctly and that you did not leave a blank space at the end of the address. Please insert your email address manually.

Do you still need help? Click here to contact our Customer Service.

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I have signed up to the newsletter, but lately I do not receive it.

Some providers, automatically send the newsletter email in a hidden folder (example: Gmail sends our newsletter in the Promotions folder). Alternatively please check your spam folder. Please check all your email folders.

Do you still need help? Click here to contact our Customer Service.

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I can't unsubscribe from the newsletter.

You should insert your email address manually at the bottom of the newsletter. Do not use the 'automatic complete' option.

Do you still need help? Click here to contact our Customer Service. 

Candidature
Work with Lidl
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I would like to apply for a sponsorship. Who could I contact?

Should you wish to apply for a sponsorship, kindly send a written request to: press@lidl.com.mt
In order for us to consider your proposal you need to specify the purpose, timing and duration of the sponsorship.

Do you still need help? Click here to contact the Customer Service.

Personal data protection